About You

You will bring your desire to learn and willingness to change and adapt. This is a challenging role which requires an ongoing commitment to learning throughout your career with us.

You will use your exceptional customer service skills to provide a patient centred service to our patients, referrers and other stakeholders. You will have exceptional communication skills and have the ability to liaise with all kinds of stakeholders. You will have the ability to multi-task and have a high level of attention to detail.   

About the Role

This role offers variety, with shifts scheduled Monday to Friday between 7:00 AM and 7:30 PM, making this an excellent opportunity for someone who thrives on variety and enjoys being part of a supportive, professional team. Rosters will be completed 4 weeks in advance.

You will be responsible for:

• Manage patient bookings via phone (inbound & outbound)
• Deliver outstanding patient care & service
• Support referrers and medical professionals with queries
• Handle admin, results, billing & reception tasks
• Work flexibly across call centre and reception shifts

Comprehensive Training to Kickstart Your Career

You will be required to travel to our Hampstead Gardens training centre for the first five weeks of your employment to undertake our comprehensive training program. 

You must be available to commence on 06 July 2026 for training 

About Us

As a practice, Benson Radiology has celebrated over 60 years of providing Medical Imaging services to the South Australian community and remains owned and operated by our Radiologist Partners. 

We take pride in providing quality expertise in a caring environment, and lead the way in the medical imaging industry, investing heavily in technology so that we are able to provide a full range of diagnostic imaging. 

Our values of Teamwork, Personal Excellence, Patient Focus and Integrity guide our actions and our thinking. They drive our behaviours and are the foundation of who we are. 

We offer:

• Free medical imaging for family members
• Comprehensive paid training to set you up for success
• Variety in your role – call centre and clinic-based work
• Supportive, team-focused environment where your contribution matters
• Opportunities to grow your career in healthcare administration
• Corporate discounts from over 100 retailers
• Health insurance discounts for you and your family
• Access to well-being programs and expert counselling support for you and your family
• Meet our team with covering, multiple clinic locations across the region
• Recognition program to celebrate your service and commitment
• Uniform allowance, outstanding tearoom supplies, social events, and an unforgettable Christmas party

Next Steps:

We’re excited to hear from you! To help us streamline the shortlisting process, please complete the short video interview pre-screen. This will assist us in reviewing your application for upcoming vacancies.

Ready to take the next step in your career? Apply now and be part of a team that values growth, support, and exceptional service!

As an equal opportunity employer, we are committed to building a diverse and inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities, and expressions, as well as LGBTIQA+ individuals. We strive to create a supportive environment where everyone is valued and can thrive.